Notifications and paging

Notifications and paging

Chat and email

• Slack / Microsoft Teams — connect a workspace, then route alerts and Workbook results to channels by severity.
• Email — send to individuals or distribution lists.
• Webhooks — POST a JSON payload to any endpoint to build custom automations.

Webhook payload (example)

POST https://your-endpoint.example.com/verops
{
  "type": "alert",
  "severity": "critical",
  "title": "Checkout synthetic failing",
  "service": "checkout-api",
  "startedAt": "2026-01-01T14:20:00Z",
  "url": "https://app.verops.io/alerts/123"
}

Paging and ticketing

• PagerDuty / OpsGenie — escalate critical alerts to your on-call tooling; acks sync back.
• Jira — open and link issues from alerts and incidents for follow-up.

Routing tips

• Send critical to paging, warning to chat, info to a log channel — so urgency matches the medium.
• Use silences during planned maintenance to avoid alert fatigue.