IT Asset Management

VerOps ITAM — overview
What VerOps IT Asset Management is: agents feed one governed estate, the platform resolves it into asset intelligence, and dashboards, alerts and scheduled reports turn it into decisions.
Install the inventory agent
Put VerOps Scout on a workstation: the preconfigured installer from Inventory → Agents → Deploy Scout (recommended), the generic Windows installer, the Linux tarball, or the Machine Agent's inventory module for servers — then verify the machine is enrolled and reporting.
Assets and lifecycle
Asset identity that survives renames and re-images, hosts versus MDM devices, agent versus imported origin, the active/stale/retired lifecycle, the asset detail page, and the timeline of history events.
Users and devices
Historical user↔device associations and the current user, plus directory enrichment — Entra ID app-only setup requirements, the CSV fallback, and exactly when an ambiguous match goes to review instead of being guessed.
Presence: office and remote
How VerOps classifies devices as office, remote or unknown against trusted office networks (SSID/BSSID, CIDR, gateway MAC) — and why presence is network-inferred and never a guarantee of physical presence.
Software and products
Normalization from executables and packages into products, the contains/exact/regex matching rules and their precedence, the review queue, and product merge — including why a merge without a rule does not stick.
Licenses and compliance
Entitlement lines, exactly how per_device, per_user, per_core and site consumption are counted, the four compliance positions, true-up with cost-to-cure, daily position snapshots and the single-currency rule.
Asset financials, warranty and depreciation
Purchase and warranty records, straight-line depreciation with book value computed on read, warranty expiry alerts at the 90- and 30-day marks, the single-currency rule, and bulk loading by CSV.
Asset import (CSV and API)
Load the assets no agent can reach: header auto-mapping, the asset_tag → serial → hostname match precedence, dry runs that provably change nothing, the agent-facts-always-win rule, and the enrollment merge.
Patch posture
The current/behind/critical/unknown buckets and the exact thresholds behind them, the manual OS build catalog, why unknown means an agent without the module, and the fleet-level alerting threshold.
Reports and exports
Six report types rendered from the same queries as the on-screen tables, as CSV or PDF, on daily/weekly/monthly schedules, delivered as a download link with at-most-once-per-window guarantees.
Deploying Scout at scale
The rollout order that saves the most work — import first, then agents — plus preconfigured per-tenant installers, enrollment tokens, central policy, coverage checks, and retirement with credential revocation.