Notification channels and integrations

Notification channels and integrations

Settings → Notification Channels is where you connect the places alerts go. Set them up once, then reference them from alert rules by severity.

Cookbook: connect Slack and PagerDuty

1. Open Notification Channels → Add channel.
2. Choose Slack (authorize the workspace, pick a channel) or PagerDuty/OpsGenie (paste the integration/routing key).
3. For custom automations, add a Webhook channel with your endpoint URL.
4. In an alert rule, route critical → PagerDuty, warning → Slack, info → a log channel.

Webhook payload (example)

POST https://your-endpoint.example.com/verops
{ "type": "alert", "severity": "critical", "title": "Checkout failing",
  "service": "checkout-api", "url": "https://app.verops.io/alerts/123" }

Jira can be connected to open/link issues from alerts and incidents. See the Integrations category for routing patterns.